酒店入住接待情景对话

在中国日益国际化的酒店领域，将自己的app必威体育锻炼得更加熟稔会对我们的职业发展起到很大的帮助。今天，小编整理了酒店的常用短语，以及酒店的入住接待情景对话，希望对童鞋们有所帮助。

一、酒店相关英语词汇

management 经营、管理

market price 市价

cashier's desk 兑换处

coin 硬币

accounting desk 帐务处

check_out time 退房时间

voucher 证件

price list 价目表

check, cheque 支票

sign (动)签字

interest 利息

form 表格reservation 预订

reception desk 接待处

tip 小费

reservation desk 预订处

luggage office 行李房

…per thousand 千分之…

spare (形)多余的

postpone (动)延期

cancel (动)取消

trxdyeller's cheque 旅行支票

pay (动)付款

fill (动)填写administration 管理、经营

note 纸币

registration desk 入宿登记处

lobby 前厅

luggage rack 行李架

visit card 名片

identification card 身份证

rate of exchange 兑换率

conversion rate 换算率

charge (动)收费

bill 帐单

change money 换钱procedure 手续、程序

information desk 问询处

luggage label 行李标签

overbooking 超额订房

…per cent 百分之…

reasonable (形)合理的

cash (动)兑换

keep (动)保留、保存

bank draft 汇票

accept (动)接受

procedure fee 手续费

fill in the form 填表

二、酒店入住情景对话

F: Welcome to the Beachside Inn. How may I help you?欢迎来到海边酒店。能为您做点什么吗？

G: I’d like a room, please.我要住店。

F: Would you prefer a single or a double?你是要单人间还是双人间呢？

G: A double, please. How much is that?双人间，价格是多少？

F: It’s $145.00 a night. How many nights will you be staying?145美元每晚，你要住几晚呢？

G: Just tonight. 就今晚。

F: OK. One night comes to $145.00 plus tax. May I have your name please?一晚含税总共145美元。您的名字是？

G: It’s Davies. Robertson Davies.我是达维斯。

F: And how do you spell that, sir? 怎么拼写呢？

G: It’s D-A-V-I-E-S. 是D-A-V-I-E-S。

F: So that’s D-A-V-I-E-S. How would you like to pay for the room?好的，你想要如何付款？

G: Do you take VISA?能用VISA卡吗？

F: Yes, we do. We take VISA,Mastercard, and American Express.可以，我们接受VISA卡，万事达卡，美国运通。

G: Great. I’ll pay with VISA then.What time is checkout?我用VISA付款，退房时间是？

F: Checkout is at 10 o’clock. Your room number is 505. Is there anything else you would like to know?10点退房。您的房间号是505。您还有其他疑问吗？

G: And is there a restaurant?有餐厅吗？

F: There are restaurants on the 3rd floor and there’s a café next to the lobby.3楼有餐厅，有一个咖啡厅在大厅旁边。

G: Is there a pool here?有游泳池吗？

F: Yes, there is. It’s on the 2nd floor. But you have to bring the towel from your room.有的，在2楼。但是需要自己带毛巾。

G: Great. What time does the restaurant close?餐厅什么时候关门呢？

F: They both close at 10:00 P.M. 餐厅和游泳池都是10点。

G: 10 P.M.? Thanks. Oh! And can I get a wake-up call for 6:30 A.M.好的，6：30能够叫醒我吗？

F: Sure. No problem. Wake-up call for 6:30 A.M. Enjoy your stay. 没问题，叫醒服务6:30，希望您住的愉快！